Internet Outage

Minor incident Leased Line Internet Connections ADSL/FTTC Internet Connections
2024-02-27 13:14 BST · 19 hours, 51 minutes

Updates

Resolved

Closed

February 28, 2024 · 09:05 BST
Investigating

We believe this issue to now be resolved.

If you are still experiencing internet connectivity issues, please contact our support team on 01273359133 or email [email protected].

February 28, 2024 · 09:04 BST
Update

We are seeing the bulk of affected broadband sessions restored. If you are still impacted please reboot the router as a first step.

The cause of the unexpected drop remains under investigation. We will share more details once understood.

Apologies for the disruption caused.

February 27, 2024 · 13:34 BST
Investigating

We are aware of a drop impacting BT Wholesale connections. This is under investigation and we will share more details once understood.

February 27, 2024 · 13:14 BST

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