Outbound & Inbound Calls

Traffic has been restored.

All impacted traffic was restored at circa 15:23 and all traffic is traversing as normal. We continue to investigate the incident and have not yet conclusively identified the root cause. Our full NOC team remain active on the incident. Further updates will be published as more information becomes available.

We have identified what we suspect to be the cause and our team are working hard to restore impacted traffic with urgency. We continue to investigate. A further update will be provided at 15:30

We are investigating a degradation in performance to one zone impeding broadly one third of traffic. The incident commenced 14:50. We will provide a further update at 15:20 if no other information is available prior.

We are investigation issues with Outbound and Inbound calling.

We will update this shortly.