Outbound Telephony

Minor incident Telephony
2023-10-05 12:48 BST · 1 hour, 42 minutes

Updates

Resolved

We believe the issue to now be resolved.

October 5, 2023 · 14:30 BST
De-escalate

We believe this has now been resolved. Please email [email protected] if you are still having issues.

October 5, 2023 · 13:17 BST
Issue

Several customers, but not all, are finding that outbound calling is failing with calls not connecting.

Inbound calling appears to be unaffected.

We are investigating currently.

Update 13:30
[ISP]

October 5, 2023 · 12:48 BST

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