Inbound call issue
Minor incident
Telephony
2023-03-06 11:08 GMT
· 2 hours, 23 minutes, 1 second
Updates
Resolved
March 6, 2023 · 13:31 GMT
Testing indicates that the issue is fully resolved. Please email [email protected] if you have further problems. Many thanks
De-escalate
March 6, 2023 · 12:35 GMT
We believe the issue to be resolved and incoming calls are now arriving as expected
Update
March 6, 2023 · 11:32 GMT
We continue to investigate the issue and will provide more conclusive information as we have it. At this stage, we aren’t seeing calls terminate into our network from our upstream numbering partner. We are working with them to resolve the issue and will update again in 15 minutes.
Issue
March 6, 2023 · 11:08 GMT
We are aware of an incident impacting inbound calls. We are investigating and will provide a further update in 15 mins.
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